![The John Papaloni Show](https://pbcdn1.podbean.com/imglogo/image-logo/11816198/JTP_SHOW_COVER_e7g2m2.jpg)
Serial Entrepreneur, From Bust to an 8 Figure Business and Repeat. I have gone through the ups and downs of entrepreneurship and have created several businesses, some were sold to other entrepreneurs, some were just closed. As the CEO of Click One Media, I’m at the forefront of providing innovative strategies and solutions for entrepreneurs and business owners to help achieve their goals. With a diverse background in media and marketing across multiple industries, I’m passionate about helping people get unstuck, gain clarity and achieve impactful results in their business and life. Beyond my professional endeavors, I also share my insights and expertise as a podcast host, aiming to empower others with valuable knowledge and tips for success in the business, and financial world. This Podcast is about Entrepreneurship, Leadership, Personal Development, Marketing & Investing.
Episodes
![Create Experiences Not Products - Minute Mondays EP 66](https://pbcdn1.podbean.com/imglogo/image-logo/11816198/JTP_SHOW_COVER_e7g2m2_300x300.jpg)
Monday Jul 11, 2022
Create Experiences Not Products - Minute Mondays EP 66
Monday Jul 11, 2022
Monday Jul 11, 2022
Create Experiences Not Products - Minute Mondays EP 66
If you continue to focus on your product features instead of focusing on providing the best customer experience possible you will find that you are always struggling with getting customers to come back or send referrals.
The times where telling someone that you have the freshest eggs in town to get them to want to come to your business is pretty much long gone, besides even if you do get them in there once if they don't enjoy it they will never be back and will have no hesitation to let others know how bad it was.
Using the restaurant as an example to my point, in 2022 you can pretty much get eggs and toast at any breakfast place and that's not incentive enough to walk through your doors. What will get people to love your restaurant is the experience and feeling they get when they do come in. If they feel care free, having a great time and overall feel better walking out than they did coming in. You can bet they will be back and with more people. Your goal should be to OVER DELIVER EVERY TIME!
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